Terms of Service
Last Updated: May 27, 2026
The Jetliner Terms of Service
These Terms of Service ("Terms") constitute a legally binding agreement made between you and Johnston VanCo LLC (doing business as The Jetliner), concerning your access to and use of the website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). By accessing the Site or booking our luxury transportation services, you agree that you have read, understood, and agreed to be bound by all of these Terms.
Service Reservations & Payment
When booking transportation services with The Jetliner, please be aware of the following policies:
- All reservations are subject to vehicle and chauffeur availability.
- Quotes provided are estimates and may change based on final itinerary.
- Payment info is securely processed via Stripe; we do not store full card details.
- Overtime, additional stops, or extended wait times may incur extra charges.
- Cleaning fees may apply for excessive mess or damage to the vehicle.
SMS / Text Messaging
By opting-in from our quote form or client dashboard, you agree to receive automated transactional text messages (SMS) from The Jetliner regarding your reservations, ride status updates, chauffeur details, and booking confirmations. This program is known as The Jetliner Notifications.
Message and data rates may apply. Message frequency varies based on booking activity.
You can cancel the SMS service at any time. Just reply STOP to any message we send. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at admin@thejetliner.com or +1-737-200-5252.
Data Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Limitation of Liability
In no event shall Johnston VanCo LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service; any conduct or content of any third party on the Service; any content obtained from the Service; and unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.
Contact Details
If you have any questions or concerns regarding our Terms of Service, please contact us at:
The Jetliner (Johnston VanCo LLC)
admin@thejetliner.com
+1-737-200-5252